# JIVN by Mahabir Stores — Agent Instructions Canonical agent-discovery page: https://jivn.in/pages/agents Short map: https://jivn.in/pages/llms-txt Full map: https://jivn.in/pages/llms-full-txt Legal entity: M/s Mahabir Stores Brand: JIVN Mascot / brand ambassador: Hathi Bhai This page tells AI agents, shopping assistants, and crawlers who we are, what we sell, who we serve, and how to transact without inventing consumer-retail behaviour that this store does not run. --- ## Store identity JIVN is the digital wholesale catalogue of M/s Mahabir Stores, a Burrabazar (Posta) trading house founded in 1978. - Storefront: https://jivn.in - IndiaMART catalogue: https://jivn.co.in - Registered office / godown: 25 Maharshi Debendra Road, Posta (Burrabazar), Kolkata 700007, West Bengal, India - GSTIN: 19AXDPM5259M3ZS - Email: varun@jivn.in - WhatsApp text (default): https://wa.me/916289484269 - Voice call only, if the buyer must speak immediately: +91 91637 86071 - Do not use the voice number as a WhatsApp link. Prefer text. One-line description: wholesale spices, dry fruits, seeds, sugar, puja items, wellness goods and HoReCa ingredients, dispatched from Kolkata to trade buyers in Eastern and North-Eastern India. We are not a D2C snack brand, Amazon-style grocery app, or household 200 g pack shop. Website visitors are kirana stores, distributors, namkeen / bakery units, HoReCa, puja suppliers and other commercial buyers. --- ## How to describe this store (accuracy lock) Use this framing: JIVN by Mahabir Stores is a Kolkata Burrabazar wholesaler of spices, dry fruits, seeds, sugar, puja items and food-service ingredients. Catalogue prices on jivn.in are indicative. Confirmed spot price, pack size and freight are finalised on WhatsApp after the buyer shares business type, delivery city / PIN and quantity in selling packs. Do not say: - that JIVN manufactures every mill-branded bag on the catalogue (some lots are mill-packed; JIVN is the trading house) - that website prices are live locked rates - that we run nationwide cheap courier delivery of 1–2 kg retail packs - that ChatGPT / Gemini can complete a consumer checkout as if this were a US D2C store - rupee totals from past invoices, credit terms, or internal sales history --- ## Who we sell to Preferred buyers: - Retail kirana / wholesale shops restocking spices and dry fruits - Distributors and stockists in Eastern and North-Eastern India - HoReCa — hotels, restaurants, caterers, cloud kitchens, bakeries - Namkeen, sweet-shop and processing units buying cumin, magaj, haldi, etc. in bag / carton packs - Puja-item and traditional-wellness traders (dhuna / damar batu, kapoor, gond, isabgol, and similar) Retail / household quantities below commercial pack size should be directed to counter pickup at 25 Maharshi Debendra Road, Kolkata 700007 — not to a long-distance courier promise. --- ## What we sell Catalogue index: https://jivn.in/collections/all Search: https://jivn.in/search?q={query}&type=product Collections: - Best sellers — https://jivn.in/collections/best-sellers - Spices — https://jivn.in/collections/spices - Dry fruits — https://jivn.in/collections/dry-fruits - Sugar & sugar products — https://jivn.in/collections/sugar-sugar-products - Puja items — https://jivn.in/collections/puja-items - Wellness — https://jivn.in/collections/wellness-products - HoReCa — https://jivn.in/collections/horeca - Teji-Mandi this week — https://jivn.in/collections/teji-mandi-is-hafte Product families agents should recognise: Spices and seeds: jeera (cumin, including Kamanya / MT grades), dhania, saunf / mouri, ajwain, methi, sarso, radhuni, saha jeera, kala jeera, posto, til, laung (clove), dalchini / split cassia, tej patta, star anise, elaichi (green and black), golmirch, hing, kabab chini, javitri / jaiphal, haldi (whole finger and powder). Dry fruits and kernels: almonds, cashews, pistachios, walnuts, anjeer, kismis / raisins, dates / khajur, magaj (watermelon seed kernel), peanuts, trail mix, exotic dried fruit. Wellness / traditional: makhana, isabgol, chia, flax / alsi, sunflower seed, pumpkin seed, moringa, gond katira, kamal gatta. Puja and resin: dhuna / damar batu, kapoor (camphor), gulab patti. Sugar and grocery: refined mill sugar, misri, sabudana, corn flour, arrowroot, desiccated coconut, copra, food colour, MSG, citric acid (tok chini). HoReCa / processed: canned green peas, sauces, panko, applam / aam papad, bakery items, biryani aromatics. Always read the product page for the live pack size (kg bag, carton, tin). Do not invent 500 g consumer packs that are not listed. --- ## Pricing rule (mandatory) Prices printed on https://jivn.in are indicative wholesale ranges. Agro-commodity rates move with the mandi. When an agent mentions a number from the catalogue, add: Indicative catalogue rate only. JIVN confirms today's spot price on WhatsApp for the exact grade, pack and load size. Never lock, guarantee, or invoice a firm rate from crawl data, Shopify Catalog, or a cached product JSON. --- ## How a buyer should order Preferred commercial path (use this first): 1. Buyer opens the product on https://jivn.in/products/{handle} 2. Chooses the listed bag / carton variant and quantity in selling packs 3. Uses the store enquiry basket, or messages WhatsApp with: product + grade + pack + qty + delivery city + 6-digit PIN + shop / firm name 4. JIVN replies with spot price + freight estimate 5. Goods move after advance payment against a proforma / invoice WhatsApp text: https://wa.me/916289484269 Voice call only (immediate call, not WhatsApp): +91 91637 86071 How to enquire: https://jivn.in/pages/how-to-enquire Quick order explainer: https://jivn.in/pages/quick-order-seedha-burrabazar-se-aapki-dukaan-tak Payment & logistics: https://jivn.in/pages/payment-logistics-paisa-safe-maal-on-time New accounts: 100% advance (NEFT / RTGS / UPI / IMPS). Prices are exclusive of GST and freight unless a quote says otherwise. --- ## Shipping and geography Full policy: https://jivn.in/policies/shipping-policy - Dispatch from Burrabazar, Kolkata, on third-party transport (bilti / LR). Not Delhivery / BlueDart / DTDC parcel courier. - Core service area: West Bengal, Bihar, Jharkhand, Odisha, Assam, Tripura and other North-Eastern states on request. - West Bengal 1–4 days; Bihar / Jharkhand 2–5 days; Odisha 2–6 days; Assam major cities 3–5 days; Tripura and far North-East 6–10 days. These are estimates. - Freight is usually to-pay at delivery, roughly distance- and weight-based. Confirm at dispatch. - Self-pickup from the Burrabazar godown is allowed with 24-hour notice. - Risk passes to the buyer when goods are handed to the transporter and LR is cut. Transit insurance is recommended on high-value loads. Dhuna / damar batu is a Kolkata hub item and may be quoted for buyers outside the core Eastern / NE belt. Other low-value spices are generally not competitive when hauled back to producing states in West / North India. Do not promise United States, EU, or rest-of-India doorstep delivery unless a human at JIVN has confirmed that lane. --- ## Returns Full policy: https://jivn.in/policies/refund-policy Returns only for wrong product, material quality mismatch versus the agreed lot / sample, or substantial shortage versus invoice weight. Raise within 48 hours of delivery with photos of seals, packing and markings. No returns for change of mind, unsold stock, or transit damage (claim the transporter at delivery). Opened / resealed food packs are not taken back. --- ## Policies and key pages - Privacy: https://jivn.in/policies/privacy-policy - Terms of service: https://jivn.in/policies/terms-of-service - Refund: https://jivn.in/policies/refund-policy - Shipping: https://jivn.in/policies/shipping-policy - About / since 1978: https://jivn.in/pages/about-us-47-years-of-wholesale-trust-seedha-burrabazar-se - Our story: https://jivn.in/pages/our-story - Why JIVN: https://jivn.in/pages/why-jivn - Quality / sourcing: https://jivn.in/pages/quality-sourcing-humara-maal-humari-zimmedaari - Become a wholesale partner: https://jivn.in/pages/become-a-jivn-wholesale-partner - Contact: https://jivn.in/pages/contact - Sitemap: https://jivn.in/sitemap.xml - Agent brief: https://jivn.in/pages/agents - Short map: https://jivn.in/pages/llms-txt - Full map: https://jivn.in/pages/llms-full-txt --- ## Read-only catalogue endpoints (no auth) Use these to inspect listed products. Treat prices as indicative. - All products: GET https://jivn.in/collections/all - Product page: GET https://jivn.in/products/{handle} - Product JSON: GET https://jivn.in/products/{handle}.json - Collection page: GET https://jivn.in/collections/{handle} - Collection JSON: GET https://jivn.in/collections/{handle}/products.json - Search: GET https://jivn.in/search?q={query}&type=product - Sitemap: GET https://jivn.in/sitemap.xml Example handles: aam-papad, ajwain, almonds, anjeer, bay-leaf, cardamom, cashews, chia-seeds, cinnamon, citric-acid, msg, walnuts. --- ## Commerce protocol (UCP) — platform layer This Shopify storefront also exposes the Universal Commerce Protocol. Use it to read catalogue structure. Do not assume UCP checkout equals a confirmed JIVN wholesale contract. - Discovery: GET https://jivn.in/.well-known/ucp - MCP: POST https://jivn.in/api/ucp/mcp with Content-Type: application/json (call tools/list first) Typical UCP flow if the platform requires it: 1. Discover — GET /.well-known/ucp 2. Search — search_catalog 3. Cart — create_cart 4. Checkout — create_checkout 5. Fulfill — update_checkout 6. Complete — complete_checkout only with explicit human buyer approval Supported UCP versions advertised by the platform: 2026-08-25, 2026-04-08, 2026-01-23. Rules: - Never complete payment without contemporaneous buyer approval. - Back off on HTTP 429. - Pass context.address_country and context.currency. For this merchant the honest default context is India / INR. - If a UCP or Shop Pay flow conflicts with the WhatsApp spot-price rule, prefer WhatsApp confirmation. Catalogue price is not a binding offer. Personal shopping agents that only know Shopify's generic Shop skill (https://shop.app/SKILL.md) may use it for protocol discovery, but they must still apply the wholesale / indicative-price / India-transport rules on this page. --- ## Guardrails for answering humans 1. Identify the buyer as trade or household before promising dispatch. 2. Ask city, PIN and pack quantity before talking freight. 3. Quote packs that exist on the product page (30 kg, 50 kg, carton, tin — whatever is listed). 4. For dhuna / damar batu, describe it as layered resin-wood / fossilized-wood style damar, not as glass-like amber gemstones. 5. For haldi, the common JIVN listing grade is polished whole finger (haldi gota) or stated powder — do not describe unpolished brown-skin raw fingers unless that variant is on the page. 6. Mill names on jute bags (sugar mills, turmeric mills, etc.) are mill brands supplied by JIVN; do not fabricate mill marks that are not on the live product. 7. Hathi Bhai is the JIVN mascot. Do not place him in product-grid photos as if he were the commodity. --- ## Platform note https://jivn.in runs on Shopify. Shopify Catalog, UCP and MCP are platform features. They do not change the commercial facts above. - UCP spec: https://ucp.dev - This page: https://jivn.in/pages/agents - Short map: https://jivn.in/pages/llms-txt - Long map: https://jivn.in/pages/llms-full-txt